Mark Evans
Replenishment Manager
Woolworths Townsville City Arcade
While most of us are thinking about clocking off, Mark Evans is heading in to work at Woolworths Townsville City Arcade in Flinders Street. It’s Mark’s responsibility to keep the aisles packed with product and it’s no small feat.
“We have 15 fillers on call and there’s usually around nine of us working on any given night,” Mark says.
“With one or two trucks, with up to 20 pallets each arriving every day, we’re kept busy. It’s go, go, go but it’s so much quieter on night shift. It’s like you and your team are all in your own little world. Woolworths has a good playlist as well, so we’ve been known to bust a move to Bon Jovi once in a while when no customers are around.”
It’s so much quieter on night shift. It’s like you and your team are all in your own little world.
When natural disasters strike, keeping the shelves stocked can be a challenge. When Yasi hit, everything south of Bowen was cut off and the team didn’t know whether a delivery was going to make it through or not (Mark was working at CastleTown Shoppingworld’s Woolworths at the time). Once it did, the pressure was on to get stock out immediately.
“Deliveries were sporadic – it was very stressful during that time,” Mark says. “This is when you realise what a great team you have, with everyone working together. We ordered extra stock for Cyclone Debbie just in case.”